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FAQ

 

A:

Ashley available in Chic Republic stores:
1. Praditmanutham Store (Ekamai-Ramintra Expressway)
2. Pattaya Store (Opposite Big C South Pattaya)
3. Bangna Store (Bangna-Trad Road KM.4)
4. Rajchapruek Store
5. Ramintra Store

For more information, click here.

A:

Ashley has 6 main styles:
1. Vintage Casual
2. Mane+Mason
3. Urbanology
4. Contemporary
5. New Traditions
6. Family Spaces

A:

Please contact Customer Service at your local store. Click here for Store Locator for the exact locations.

A:

For most products, we do offer replacement parts. Please contact our customer service center.
Email : Customerdelight@chicrepublicthai.com
Phone : 02-514-7111 (Mon. - Fri. | 8.30 - 18.00)

A:

Chic Republic Membership Card is the one and only card in the furniture industry that gives the most benefits to the customers as follow:

  • Membership discount is applicable to all promotions at all Chic Republic stores, without any terms and conditions. Membership discount can also apply to discounted items.
  • The discount is applicable to credit card 0% interest program
  • The discount is applicable to Chic Republic Cash Voucher

To get free privilege membership card, you can apply for it when your first purchase is up to 50,000 Baht.

A:

There are 3 payment methods to choose from, including cash, credit card, or debit card at store.

A:

If you purchase from Chic Republic store in Bangkok, we provide free delivery and installation (Except pendant and chandelier) in an area of Bangkok and Metropolitan for the minimum purchase of 7,000 Baht.

If you purchase from Chic Republic store in Pattaya, we provide free delivery and installation (Except pendant and chandelier) within distance 40 kilometers from the store for minimum purchase 7,000 Baht.

For more information, please contact our customer service center.
Email : Customerdelight@chicrepublicthai.com
Phone : 02-514-7111 (Mon. - Fri. | 8.30 - 18.00)

A:

If any part is missing from the package, please contact us and provide your purchase detail from your receipt in order to arrange for the missing part.

For more information, please contact our customer service center.
Email : Customerdelight@chicrepublicthai.com
Phone : 02-514-7111 (Mon. - Fri. | 8.30 - 18.00)

A:

Please check the item thoroughly before providing your signature on the delivery receipt to ensure no damage has taken place. In case you find any issue with the item, please contact our Customer Delight immediately and reject the delivery.

For more information, please contact our customer service center.
Email : Customerdelight@chicrepublicthai.com
Phone : 02-514-7111 (Mon. - Fri. | 8.30 - 18.00)

A:

Chic Republic provides after sales service to our valued customers. Within the warranty period of your purchased item, we provide repair service in case of defects in material and manufacturing process for products. Beyond the warranty period, a service fee will be applied.

If you require repair service, please our customer service center.
Email : Customerdelight@chicrepublicthai.com
Phone : 02-514-7111 (Mon. - Fri. | 8.30 - 18.00)